FAQ

Cameras

• Why does “Focus frame only" not appear on fp / fp L cameras' information display menu in the |▢| (Display) mode setting?

• What happens when the fp / fp L is switched off when shooting a long exposure image?

• What 4TB SSD products are recommended to use with the fp / fp L?

• What is the newly color mode "Warm Gold" added to fp ver.5.00 / fp L ver.3.00?

• Can I change the linear / non-linear focus settings via SIGMA Optimization Pro?

Lenses

• Why are metal items attracted to the lens barrel of the SIGMA 50mm F1.4 DG DN | Art?

• Why does the SIGMA 50mm F1.4 DG DN | Art make a sound when the lens is shaken?

• How can I set a custom focusing limit on the L-Mount version of the SIGMA 60-600mm F4.5-6.3 DG DN OS | Sports?

• What is possible with the Custom Mode switch positions 1 and 2 incorporated in the SIGMA 60-600mm F4.5-6.3 DG DN OS | Sports?

• What is the HLA (High-response Linear Actuator) ?

Cine Lenses

• Can mounts be converted for use with other camera bodies? Can users convert mounts themselves?

• Whom should I contact about repairing or maintaining a SIGMA cine lens?

• Can the torque of the zoom and focus mechanisms of the SIGMA cine lenses be adjusted?

• Where can I see SIGMA cine lenses?

• How can I purchase SIGMA cine lenses?

Accessories

• I would like to attach a filter to the 20mm F1.4 DG DN | Art, does it cause vignetting?

• I would like to attach a filter to the 24mm F1.4 DG DN | Art, does it cause vignetting?

• Will a MOUNT CONVERTER compatible with X Mount be released?

• Will a USB DOCK and TELE CONVERTER compatible with X Mount be released?

• How to attach / detach the ELECTRONIC VIEWFINDER EVF-11 and the eyecup?

Software

• Can I change the linear / non-linear focus settings via SIGMA Optimization Pro?

• For customers who cannot use the GPU Acceleration Mode.

Others

• I want to make a press inquiry.

• What is SEIN?